Earlier this month, Microsoft announced its latest healthcare company, adding to its existing healthcare repertoire. In a groundbreaking statement, the tech and innovation giant announced a partnership with renowned pharmaceutical company CVS Health to “reinvent personalized care and accelerate digital transformation.”
The partnership has a few goals in mind:
Personalized care: “Collaboration with Microsoft will help CVS Health accelerate a personalized, data-driven customer experience [â¦] By combining information from different areas of the business with great agility, CVS Health will enhance its omnichannel pharmacy capabilities and deliver personalized health recommendations when and where consumers need them.
Enable frontline workers: âThrough the use of Microsoft Teams and Office products, CVS Health will be more agile, making it easier for retail workers to consume the key information needed to answer common questions and resolve customer needs faster. “
Digitization operations: âCVS Health is currently leveraging Azure cognitive services such as Computer Vision and Text Analytics for Health which automate tasks. [â¦] Microsoft will continue to grow and partner with CVS Health to reinvent and simplify processes, as part of CVS Health’s technology-driven digitization agenda.
Innovative solutions: âMicrosoft and CVS Health will also explore innovative technology solutions that will support consumers, employees and ecosystem partners. Microsoft HoloLens, Dynamics 365 Guides, and Remote Assist can simplify complex procedures with intuitive tools to help support CVS Health employees.
Indeed, it is a monumental and remarkable partnership. Judson Althoff, Chief Commercial Officer of Microsoft, exclaimed, âWe are delighted to partner with CVS Health on their digital transformation journey, collaborating together on how the company manages healthcare data at scale, improves customer experience and stimulates operational efficiencyâ¦ â
As mentioned below Innovative solutions, Microsoft has become a powerful force in the field of health. Partnerships like this one with CVS are made possible because Microsoft has been so focused on growing its healthcare offerings and business over the past few years, investing time, resources and crucial talents in the development of these products. Take, for example, its massive investment in cloud healthcare services, Azure Health services and, from a hardware standpoint, its new ventures in âHoloportationâ and mixed reality healthcare.
From a purely infrastructural standpoint, Microsoft’s Azure service is world-class, providing some of the largest healthcare organizations with cutting-edge technical and data services. His foray into the practice of clinical medicine was certainly also remarkable. The company’s recent acquisition of Nuance reaffirmed its commitment to using artificial intelligence as a means of increasing clinical practice. Its research and development efforts in mixed reality devices are also a promising foray into possible health applications within the Metaverse, a rapidly growing ecosystem that other companies like Meta (Facebook) are already embracing.
Indeed, Microsoft is rapidly gaining ground in healthcare by leveraging partnerships with existing healthcare giants, providing cutting-edge data and technology infrastructure, and developing revolutionary new hardware and software offerings. Without a doubt, the tech giant has already made a name for itself in this space, and will only continue to do so for years to come.